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SMARTY Network Reset Guide on Xiaomi

Last updated: June 2026 · SMARTY · Xiaomi

Resetting network settings on your Xiaomi clears all SMARTY mobile network data — including APN, saved Wi-Fi passwords and Bluetooth pairings — and forces a clean reconnect to SMARTY. This guide explains when to do it and exactly how to perform it on Xiaomi.

In this guide
  1. What resets does
  2. Step-by-step reset
  3. After the reset
  4. Frequently asked questions

Network Reset on Xiaomi for SMARTY

Understand what a network reset does
A network reset on Xiaomi removes all saved Wi-Fi passwords, Bluetooth pairings, APN settings, and VPN configurations. It does NOT delete photos, apps, or personal data. It forces SMARTY to re-provision your network settings.
Perform network reset on Xiaomi
Go to Settings → Connection & sharing → Reset Wi-Fi, mobile networks & Bluetooth and confirm. Your Xiaomi will restart automatically. This process takes 30–60 seconds.
Wait for SMARTY re-registration
After restart, allow 3–5 minutes for your SMARTY SIM to re-register on the network. Mobile data, calls and texts should restore automatically.
Re-enter SMARTY APN settings
After a network reset, verify APN settings at Settings → SIM cards & mobile networks → [SIM] → Access Point Names. If the SMARTY APN profile was cleared, add it manually: APN: smarty.
Reconnect to saved Wi-Fi networks
Network reset removes all saved Wi-Fi passwords. You will need to reconnect to your home and other saved networks manually and re-enter passwords.
Test all connectivity
Test SMARTY mobile data by opening a browser. Test calls by making a test call. Test SMS by sending a text. If any feature fails, proceed to individual fix guides.
Contact SMARTY if problems persist
If network reset does not resolve your issue, call smarty.co.uk live chat. Persistent problems after a network reset usually require SMARTY to resend provisioning or replace your SIM.

Common Causes of This Issue on SMARTY

CauseLikelihoodFix
Corrupt network profileHighReset resolves this
Wrong APN after updateHighRe-enter after reset
Outdated carrier settingsMediumUpdate carrier settings first

Frequently Asked Questions

Does resetting network settings delete data on Xiaomi?

No — a network reset on Xiaomi only removes network-related settings: Wi-Fi passwords, Bluetooth pairings, APN configurations and VPN settings. All photos, apps, contacts, messages and personal data remain completely untouched.

How long does a SMARTY network reset take?

The reset process on Xiaomi takes 30–60 seconds and involves an automatic restart. After restarting, allow 3–5 minutes for your SMARTY SIM to re-register on the network. Mobile data, calls and texts should restore automatically without any additional steps.

Will I need to re-enter SMARTY APN settings after a network reset?

Possibly — a network reset may clear custom APN settings. After resetting, go to Settings → SIM cards & mobile networks → [SIM] → Access Point Names and verify the SMARTY APN profile reads: APN: smarty. If the profile was cleared, add it manually using the SMARTY APN values.

Still having trouble? Contact SMARTY support on smarty.co.uk live chat or visit our contact page for further help.