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EE Roaming Data Not Working on Android

Last updated: June 2026 · EE · Android

EE roaming data on your Android requires both device-level and account-level settings to align. Free in 47 destinations including all EU countries. This guide explains every step to restore data when abroad on EE.

In this guide
  1. Before you travel
  2. Step-by-step roaming fix
  3. Common causes
  4. Frequently asked questions

Fixing EE Roaming Data on Android

Enable data roaming on your Android
Go to Settings → Network & Internet → Mobile Network → Data Roaming and enable the Data Roaming toggle. This must be switched on for EE mobile data to work outside the UK.
Confirm your plan includes roaming
Check the EE app or your plan details. Free in 47 destinations including all EU countries. Some plans require a roaming add-on — verify before travelling.
Set preferred network to Auto
Go to your mobile network settings and set Network Type or Preferred network to Auto or LTE/3G/2G Auto. Forcing 5G Only can prevent roaming registration.
Select network manually if needed
Go to Settings → Mobile Network → Network Operators → Search manually. Select a local network that has a roaming agreement with EE.
Check APN settings are correct
Roaming uses the same APN as domestic data. Verify Settings → Network & Internet → Mobile Network → Advanced → Access Point Names shows APN: everywhere. Some devices reset APN settings after crossing borders.
Restart your Android after arriving
After landing, restart your Android to force re-registration on a local roaming partner network. Allow 5 minutes before testing data.
Contact EE if roaming fails
If data does not work after completing these steps, call EE on 150 (free from EE mobile) from a Wi-Fi connection. The roaming feature may need to be manually enabled on your account.

Common Causes of This Issue on EE

CauseLikelihoodFix
Data roaming disabledHighEnable in mobile settings
Plan excludes roamingMediumCheck plan and add roaming
Wrong network typeLowSet to Auto network selection

Frequently Asked Questions

Does EE charge extra for EU roaming?

Free in 47 destinations including all EU countries. Check your specific EE plan in the app — some older plans or certain MVNOs require a roaming add-on even for EU destinations.

Why does my Android show signal abroad but no data?

Signal bars confirm you are registered on a roaming network, not that data is active. Enable data roaming at Settings → Network & Internet → Mobile Network → Data Roaming and verify your EE plan includes data roaming for that country.

Which countries can I roam with EE?

Free in 47 destinations including all EU countries. For destinations outside the standard roaming zone, check the EE website for individual country roaming status or contact 150 (free from EE mobile) before travelling.

Still having trouble? Contact EE support on 150 (free from EE mobile) or visit our contact page for further help.