Sky Mobile Network Reset Guide on Google Pixel
Resetting network settings on your Google Pixel clears all Sky Mobile mobile network data — including APN, saved Wi-Fi passwords and Bluetooth pairings — and forces a clean reconnect to Sky Mobile. This guide explains when to do it and exactly how to perform it on Google Pixel.
- What resets does
- Step-by-step reset
- After the reset
- Frequently asked questions
Network Reset on Google Pixel for Sky Mobile
A network reset on Google Pixel removes all saved Wi-Fi passwords, Bluetooth pairings, APN settings, and VPN configurations. It does NOT delete photos, apps, or personal data. It forces Sky Mobile to re-provision your network settings.
Go to Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth and confirm. Your Google Pixel will restart automatically. This process takes 30–60 seconds.
After restart, allow 3–5 minutes for your Sky Mobile SIM to re-register on the network. Mobile data, calls and texts should restore automatically.
After a network reset, verify APN settings at Settings → Network & internet → SIMs → Access Point Names. If the Sky Mobile APN profile was cleared, add it manually: APN: skydata.sky.com.
Network reset removes all saved Wi-Fi passwords. You will need to reconnect to your home and other saved networks manually and re-enter passwords.
Test Sky Mobile mobile data by opening a browser. Test calls by making a test call. Test SMS by sending a text. If any feature fails, proceed to individual fix guides.
If network reset does not resolve your issue, call 0333 759 0000. Persistent problems after a network reset usually require Sky Mobile to resend provisioning or replace your SIM.
Common Causes of This Issue on Sky Mobile
| Cause | Likelihood | Fix |
|---|---|---|
| Corrupt network profile | High | Reset resolves this |
| Wrong APN after update | High | Re-enter after reset |
| Outdated carrier settings | Medium | Update carrier settings first |
Frequently Asked Questions
Does resetting network settings delete data on Google Pixel?
No — a network reset on Google Pixel only removes network-related settings: Wi-Fi passwords, Bluetooth pairings, APN configurations and VPN settings. All photos, apps, contacts, messages and personal data remain completely untouched.
How long does a Sky Mobile network reset take?
The reset process on Google Pixel takes 30–60 seconds and involves an automatic restart. After restarting, allow 3–5 minutes for your Sky Mobile SIM to re-register on the network. Mobile data, calls and texts should restore automatically without any additional steps.
Will I need to re-enter Sky Mobile APN settings after a network reset?
Possibly — a network reset may clear custom APN settings. After resetting, go to Settings → Network & internet → SIMs → Access Point Names and verify the Sky Mobile APN profile reads: APN: skydata.sky.com. If the profile was cleared, add it manually using the Sky Mobile APN values.
Still having trouble? Contact Sky Mobile support on 0333 759 0000 or visit our contact page for further help.