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Sky Mobile Call Forwarding Code on Motorola

Last updated: June 2026 · Sky Mobile · Motorola

Sky Mobile call forwarding uses standard GSM codes dialled from your Motorola. This guide lists every Sky Mobile forwarding code, explains what each one does, and shows you how to set, check and cancel forwarding from your Motorola.

In this guide
  1. Forwarding codes reference
  2. How to set forwarding
  3. Common causes
  4. Frequently asked questions

Sky Mobile Call Forwarding Codes for Motorola

Forward all calls to a number
Dial **21*[phone number]# and press Call. Replace [phone number] with the full UK number to forward to (e.g. **21*07911123456#). Sky Mobile will confirm when active.
Forward calls when unanswered
Dial **61*[phone number]*11*30# and press Call. This forwards calls to voicemail or another number after 30 seconds of ringing on Sky Mobile.
Forward calls when busy
Dial **67*[phone number]*11*30# and press Call. Calls diverted when your Motorola is engaged go to the forwarding number on Sky Mobile.
Forward when unreachable or off
Dial **62*[phone number]*11*30# and press Call. Activates forwarding when your Motorola is switched off, in Airplane Mode, or out of Sky Mobile coverage.
Check current forwarding status
Dial *#21# and press Call to check unconditional forwarding status. Dial *#61# to check conditional (unanswered) forwarding status on your Sky Mobile number.
Cancel all call forwarding
Dial ##002# and press Call. This cancels all active call forwarding rules on your Sky Mobile number in a single command. Works from any Motorola.
Troubleshoot if codes fail
If GSM codes fail, ensure you have active Sky Mobile signal. Alternatively, use the Sky Mobile app or website to manage call forwarding settings — app-based forwarding does not require signal.

Common Causes of This Issue on Sky Mobile

CauseLikelihoodFix
No signal for USSDHighTry in better signal area
Code format wrongMediumUse exact format: **21*[number]#
Account restrictionLowUse carrier app instead

Frequently Asked Questions

What is the Sky Mobile call forwarding code?

To forward all calls on Sky Mobile, dial **21*[number]# and press Call. To cancel all forwarding, dial ##002#. To check forwarding status, dial *#21#. These are standard GSM codes that work on any Motorola on Sky Mobile.

How do I forward Sky Mobile calls to voicemail?

Dial **61*Sky Mobile app*11*30# to forward unanswered calls to Sky Mobile voicemail. Dial **67*Sky Mobile app*11*30# for busy calls. Dial **62*Sky Mobile app*11*30# when your Motorola is off or out of signal. All three together restore full voicemail functionality.

Why are Sky Mobile forwarding codes not working?

Forwarding codes require active Sky Mobile signal to process. If codes fail, try in an area with stronger signal. If the issue persists, contact 0333 759 0000 — some Sky Mobile account types restrict USSD code usage and require forwarding to be configured via the Sky Mobile app instead.

Still having trouble? Contact Sky Mobile support on 0333 759 0000 or visit our contact page for further help.