Lebara Wi-Fi Calling Not Showing on Google Pixel
Wi-Fi Calling lets you make calls over your Wi-Fi connection when Lebara mobile signal is weak. This guide checks whether your Google Pixel and Lebara plan support Wi-Fi Calling, and fixes cases where the setting is missing or grayed out.
- Compatibility check
- Step-by-step fix
- Common causes
- Frequently asked questions
Enabling Lebara Wi-Fi Calling on Google Pixel
Not all Lebara plans include Wi-Fi Calling. Log into the Lebara app and check your plan features. Contact 5588 (free from Lebara) to enable it if it is not included.
Wi-Fi Calling requires device support. On Google Pixel: go to Settings → Network & internet → SIMs → Wi-Fi calling and check if the option appears. If missing entirely, your device may not support this feature with Lebara.
Go to Settings → Network & internet → SIMs → Wi-Fi calling and switch the Wi-Fi Calling toggle on. On some Google Pixel models, this option only appears when connected to Wi-Fi.
Wi-Fi Calling settings may be hidden when not on Wi-Fi. Connect your Google Pixel to a Wi-Fi network, then navigate to Settings → Network & internet → SIMs → Wi-Fi calling to access the option.
On iPhone: Settings → General → About. If a carrier update prompt appears, tap Update. Carrier updates often add Wi-Fi Calling support for Lebara.
After enabling Wi-Fi Calling, restart your Google Pixel. Allow 2 minutes for Lebara to register the feature. You should see 'Wi-Fi' or 'VoWiFi' next to the signal indicator.
If the Wi-Fi Calling toggle is greyed out and your device supports it, call 5588 (free from Lebara). Lebara may need to enable Wi-Fi Calling on your specific SIM or account.
Common Causes of This Issue on Lebara
| Cause | Likelihood | Fix |
|---|---|---|
| Not in plan | High | Contact carrier to enable |
| Device incompatible | Medium | Check device compatibility |
| Not connected to Wi-Fi | Low | Connect to Wi-Fi first |
Frequently Asked Questions
Does Lebara support Wi-Fi Calling?
Yes, Lebara supports Wi-Fi Calling. It must be enabled both at the device level and on your Lebara account. If the setting does not appear in {nav_wifi_call}, your Google Pixel may not support it with Lebara, or it may need to be enabled on your account via 5588 (free from Lebara).
Does Wi-Fi Calling use my data allowance?
No — Wi-Fi Calling uses your Wi-Fi connection and does not consume your Lebara mobile data allowance. Calls made via Wi-Fi Calling are charged at your standard Lebara plan call rates, the same as regular mobile calls.
Can I make emergency calls via Lebara Wi-Fi Calling?
Wi-Fi Calling on Lebara does support 999 and 112 emergency calls over Wi-Fi. However, location accuracy may be reduced compared to mobile calls. Ensure your registered address is correct in the Lebara app for emergency call location purposes.
Still having trouble? Contact Lebara support on 5588 (free from Lebara) or visit our contact page for further help.