Lebara Voicemail Not Working on Samsung
Lebara voicemail works via a call divert. If it has stopped, the divert has likely been cleared. This guide explains how to restore Lebara voicemail on your Samsung, set your PIN and access messages by calling 9222.
- Restore voicemail divert
- Step-by-step fix
- Common causes
- Frequently asked questions
Restoring Lebara Voicemail on Samsung
Call 9222 from your Lebara SIM. If the call connects and asks for a PIN, voicemail is working but the divert may need restoring. If the call fails, proceed to the next step.
Dial **61*9222*11*30# from your Samsung phone dialler and press Call. This re-enables the voicemail divert for unanswered calls on Lebara.
Dial **67*9222*11*30# (busy) and **62*9222*11*30# (phone off/no signal). This restores voicemail when your Samsung is unavailable on Lebara.
If voicemail asks for a PIN you do not know, call 5588 (free from Lebara) to reset it. Lebara will verify your identity before resetting the voicemail PIN on your account.
The Lebara app or Visual Voicemail feature on your Samsung may give direct access to messages without a PIN. Check your Lebara app for a voicemail or messages tab.
If using codes, ensure the voicemail number is in full UK format. Some Samsung models require a + prefix: +449222 instead of 0 or just 9222.
If voicemail has never worked or was recently lost after a plan change, call 5588 (free from Lebara). Lebara may need to re-provision the voicemail service on your account.
Common Causes of This Issue on Lebara
| Cause | Likelihood | Fix |
|---|---|---|
| Divert cleared | High | Re-enable with dial code |
| Wrong voicemail number | Medium | Use correct number for carrier |
| PIN locked | Medium | Reset PIN via support |
Frequently Asked Questions
What is the Lebara voicemail number?
The Lebara voicemail access number is 9222. Dial this from your Lebara SIM to check messages. If calling from abroad, dial the full international format: +44 followed by the number without the leading zero.
How do I set up voicemail on Lebara?
Dial 9222 from your Samsung and follow the recorded prompts to set your PIN and record a personal greeting. If voicemail is not set up, callers will hear a default Lebara greeting. You only need to do this once.
Why has Lebara voicemail stopped working?
Voicemail on Lebara works via a call divert. If the divert was cleared — by a network reset, SIM swap, or firmware update — voicemail calls will ring indefinitely instead of going to the mailbox. Re-enable using dial code **61*9222*11*30# on your Samsung.
Still having trouble? Contact Lebara support on 5588 (free from Lebara) or visit our contact page for further help.