Lebara Network Reset Guide on Motorola
Resetting network settings on your Motorola clears all Lebara mobile network data — including APN, saved Wi-Fi passwords and Bluetooth pairings — and forces a clean reconnect to Lebara. This guide explains when to do it and exactly how to perform it on Motorola.
- What resets does
- Step-by-step reset
- After the reset
- Frequently asked questions
Network Reset on Motorola for Lebara
A network reset on Motorola removes all saved Wi-Fi passwords, Bluetooth pairings, APN settings, and VPN configurations. It does NOT delete photos, apps, or personal data. It forces Lebara to re-provision your network settings.
Go to Settings → System → Reset → Reset network settings and confirm. Your Motorola will restart automatically. This process takes 30–60 seconds.
After restart, allow 3–5 minutes for your Lebara SIM to re-register on the network. Mobile data, calls and texts should restore automatically.
After a network reset, verify APN settings at Settings → Network & internet → Mobile network → Advanced → Access Point Names. If the Lebara APN profile was cleared, add it manually: APN: uk.lebara.mobi.
Network reset removes all saved Wi-Fi passwords. You will need to reconnect to your home and other saved networks manually and re-enter passwords.
Test Lebara mobile data by opening a browser. Test calls by making a test call. Test SMS by sending a text. If any feature fails, proceed to individual fix guides.
If network reset does not resolve your issue, call 5588 (free from Lebara). Persistent problems after a network reset usually require Lebara to resend provisioning or replace your SIM.
Common Causes of This Issue on Lebara
| Cause | Likelihood | Fix |
|---|---|---|
| Corrupt network profile | High | Reset resolves this |
| Wrong APN after update | High | Re-enter after reset |
| Outdated carrier settings | Medium | Update carrier settings first |
Frequently Asked Questions
Does resetting network settings delete data on Motorola?
No — a network reset on Motorola only removes network-related settings: Wi-Fi passwords, Bluetooth pairings, APN configurations and VPN settings. All photos, apps, contacts, messages and personal data remain completely untouched.
How long does a Lebara network reset take?
The reset process on Motorola takes 30–60 seconds and involves an automatic restart. After restarting, allow 3–5 minutes for your Lebara SIM to re-register on the network. Mobile data, calls and texts should restore automatically without any additional steps.
Will I need to re-enter Lebara APN settings after a network reset?
Possibly — a network reset may clear custom APN settings. After resetting, go to Settings → Network & internet → Mobile network → Advanced → Access Point Names and verify the Lebara APN profile reads: APN: uk.lebara.mobi. If the profile was cleared, add it manually using the Lebara APN values.
Still having trouble? Contact Lebara support on 5588 (free from Lebara) or visit our contact page for further help.