iD Mobile Wi-Fi Calling Not Showing on Xiaomi
Wi-Fi Calling lets you make calls over your Wi-Fi connection when iD Mobile mobile signal is weak. This guide checks whether your Xiaomi and iD Mobile plan support Wi-Fi Calling, and fixes cases where the setting is missing or grayed out.
- Compatibility check
- Step-by-step fix
- Common causes
- Frequently asked questions
Enabling iD Mobile Wi-Fi Calling on Xiaomi
Not all iD Mobile plans include Wi-Fi Calling. Log into the iD Mobile app and check your plan features. Contact 7777 (from iD Mobile) to enable it if it is not included.
Wi-Fi Calling requires device support. On Xiaomi: go to Settings → SIM cards & mobile networks → Wi-Fi Calling and check if the option appears. If missing entirely, your device may not support this feature with iD Mobile.
Go to Settings → SIM cards & mobile networks → Wi-Fi Calling and switch the Wi-Fi Calling toggle on. On some Xiaomi models, this option only appears when connected to Wi-Fi.
Wi-Fi Calling settings may be hidden when not on Wi-Fi. Connect your Xiaomi to a Wi-Fi network, then navigate to Settings → SIM cards & mobile networks → Wi-Fi Calling to access the option.
On iPhone: Settings → General → About. If a carrier update prompt appears, tap Update. Carrier updates often add Wi-Fi Calling support for iD Mobile.
After enabling Wi-Fi Calling, restart your Xiaomi. Allow 2 minutes for iD Mobile to register the feature. You should see 'Wi-Fi' or 'VoWiFi' next to the signal indicator.
If the Wi-Fi Calling toggle is greyed out and your device supports it, call 7777 (from iD Mobile). iD Mobile may need to enable Wi-Fi Calling on your specific SIM or account.
Common Causes of This Issue on iD Mobile
| Cause | Likelihood | Fix |
|---|---|---|
| Not in plan | High | Contact carrier to enable |
| Device incompatible | Medium | Check device compatibility |
| Not connected to Wi-Fi | Low | Connect to Wi-Fi first |
Frequently Asked Questions
Does iD Mobile support Wi-Fi Calling?
Yes, iD Mobile supports Wi-Fi Calling. It must be enabled both at the device level and on your iD Mobile account. If the setting does not appear in {nav_wifi_call}, your Xiaomi may not support it with iD Mobile, or it may need to be enabled on your account via 7777 (from iD Mobile).
Does Wi-Fi Calling use my data allowance?
No — Wi-Fi Calling uses your Wi-Fi connection and does not consume your iD Mobile mobile data allowance. Calls made via Wi-Fi Calling are charged at your standard iD Mobile plan call rates, the same as regular mobile calls.
Can I make emergency calls via iD Mobile Wi-Fi Calling?
Wi-Fi Calling on iD Mobile does support 999 and 112 emergency calls over Wi-Fi. However, location accuracy may be reduced compared to mobile calls. Ensure your registered address is correct in the iD Mobile app for emergency call location purposes.
Still having trouble? Contact iD Mobile support on 7777 (from iD Mobile) or visit our contact page for further help.