iD Mobile Network Reset Guide on Android
Resetting network settings on your Android clears all iD Mobile mobile network data — including APN, saved Wi-Fi passwords and Bluetooth pairings — and forces a clean reconnect to iD Mobile. This guide explains when to do it and exactly how to perform it on Android.
- What resets does
- Step-by-step reset
- After the reset
- Frequently asked questions
Network Reset on Android for iD Mobile
A network reset on Android removes all saved Wi-Fi passwords, Bluetooth pairings, APN settings, and VPN configurations. It does NOT delete photos, apps, or personal data. It forces iD Mobile to re-provision your network settings.
Go to Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth and confirm. Your Android will restart automatically. This process takes 30–60 seconds.
After restart, allow 3–5 minutes for your iD Mobile SIM to re-register on the network. Mobile data, calls and texts should restore automatically.
After a network reset, verify APN settings at Settings → Network & Internet → Mobile Network → Advanced → Access Point Names. If the iD Mobile APN profile was cleared, add it manually: APN: id.
Network reset removes all saved Wi-Fi passwords. You will need to reconnect to your home and other saved networks manually and re-enter passwords.
Test iD Mobile mobile data by opening a browser. Test calls by making a test call. Test SMS by sending a text. If any feature fails, proceed to individual fix guides.
If network reset does not resolve your issue, call 7777 (from iD Mobile). Persistent problems after a network reset usually require iD Mobile to resend provisioning or replace your SIM.
Common Causes of This Issue on iD Mobile
| Cause | Likelihood | Fix |
|---|---|---|
| Corrupt network profile | High | Reset resolves this |
| Wrong APN after update | High | Re-enter after reset |
| Outdated carrier settings | Medium | Update carrier settings first |
Frequently Asked Questions
Does resetting network settings delete data on Android?
No — a network reset on Android only removes network-related settings: Wi-Fi passwords, Bluetooth pairings, APN configurations and VPN settings. All photos, apps, contacts, messages and personal data remain completely untouched.
How long does a iD Mobile network reset take?
The reset process on Android takes 30–60 seconds and involves an automatic restart. After restarting, allow 3–5 minutes for your iD Mobile SIM to re-register on the network. Mobile data, calls and texts should restore automatically without any additional steps.
Will I need to re-enter iD Mobile APN settings after a network reset?
Possibly — a network reset may clear custom APN settings. After resetting, go to Settings → Network & Internet → Mobile Network → Advanced → Access Point Names and verify the iD Mobile APN profile reads: APN: id. If the profile was cleared, add it manually using the iD Mobile APN values.
Still having trouble? Contact iD Mobile support on 7777 (from iD Mobile) or visit our contact page for further help.