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giffgaff Voicemail Not Working on Android

Last updated: June 2026 · giffgaff · Android

giffgaff voicemail works via a call divert. If it has stopped, the divert has likely been cleared. This guide explains how to restore giffgaff voicemail on your Android, set your PIN and access messages by calling 443.

In this guide
  1. Restore voicemail divert
  2. Step-by-step fix
  3. Common causes
  4. Frequently asked questions

Restoring giffgaff Voicemail on Android

Dial the giffgaff voicemail number
Call 443 from your giffgaff SIM. If the call connects and asks for a PIN, voicemail is working but the divert may need restoring. If the call fails, proceed to the next step.
Re-enable call divert for voicemail
Dial **61*443*11*30# from your Android phone dialler and press Call. This re-enables the voicemail divert for unanswered calls on giffgaff.
Enable divert for busy and unreachable
Dial **67*443*11*30# (busy) and **62*443*11*30# (phone off/no signal). This restores voicemail when your Android is unavailable on giffgaff.
Reset PIN if locked out
If voicemail asks for a PIN you do not know, call giffgaff.com community (no phone support) to reset it. giffgaff will verify your identity before resetting the voicemail PIN on your account.
Check voicemail via app
The giffgaff app or Visual Voicemail feature on your Android may give direct access to messages without a PIN. Check your giffgaff app for a voicemail or messages tab.
Check number format
If using codes, ensure the voicemail number is in full UK format. Some Android models require a + prefix: +44443 instead of 0 or just 443.
Contact giffgaff for provisioning
If voicemail has never worked or was recently lost after a plan change, call giffgaff.com community (no phone support). giffgaff may need to re-provision the voicemail service on your account.

Common Causes of This Issue on giffgaff

CauseLikelihoodFix
Divert clearedHighRe-enable with dial code
Wrong voicemail numberMediumUse correct number for carrier
PIN lockedMediumReset PIN via support

Frequently Asked Questions

What is the giffgaff voicemail number?

The giffgaff voicemail access number is 443. Dial this from your giffgaff SIM to check messages. If calling from abroad, dial the full international format: +44 followed by the number without the leading zero.

How do I set up voicemail on giffgaff?

Dial 443 from your Android and follow the recorded prompts to set your PIN and record a personal greeting. If voicemail is not set up, callers will hear a default giffgaff greeting. You only need to do this once.

Why has giffgaff voicemail stopped working?

Voicemail on giffgaff works via a call divert. If the divert was cleared — by a network reset, SIM swap, or firmware update — voicemail calls will ring indefinitely instead of going to the mailbox. Re-enable using dial code **61*443*11*30# on your Android.

Still having trouble? Contact giffgaff support on giffgaff.com community (no phone support) or visit our contact page for further help.