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EE Call Forwarding Code on Motorola

Last updated: June 2026 · EE · Motorola

EE call forwarding uses standard GSM codes dialled from your Motorola. This guide lists every EE forwarding code, explains what each one does, and shows you how to set, check and cancel forwarding from your Motorola.

In this guide
  1. Forwarding codes reference
  2. How to set forwarding
  3. Common causes
  4. Frequently asked questions

EE Call Forwarding Codes for Motorola

Forward all calls to a number
Dial **21*[phone number]# and press Call. Replace [phone number] with the full UK number to forward to (e.g. **21*07911123456#). EE will confirm when active.
Forward calls when unanswered
Dial **61*[phone number]*11*30# and press Call. This forwards calls to voicemail or another number after 30 seconds of ringing on EE.
Forward calls when busy
Dial **67*[phone number]*11*30# and press Call. Calls diverted when your Motorola is engaged go to the forwarding number on EE.
Forward when unreachable or off
Dial **62*[phone number]*11*30# and press Call. Activates forwarding when your Motorola is switched off, in Airplane Mode, or out of EE coverage.
Check current forwarding status
Dial *#21# and press Call to check unconditional forwarding status. Dial *#61# to check conditional (unanswered) forwarding status on your EE number.
Cancel all call forwarding
Dial ##002# and press Call. This cancels all active call forwarding rules on your EE number in a single command. Works from any Motorola.
Troubleshoot if codes fail
If GSM codes fail, ensure you have active EE signal. Alternatively, use the EE app or website to manage call forwarding settings — app-based forwarding does not require signal.

Common Causes of This Issue on EE

CauseLikelihoodFix
No signal for USSDHighTry in better signal area
Code format wrongMediumUse exact format: **21*[number]#
Account restrictionLowUse carrier app instead

Frequently Asked Questions

What is the EE call forwarding code?

To forward all calls on EE, dial **21*[number]# and press Call. To cancel all forwarding, dial ##002#. To check forwarding status, dial *#21#. These are standard GSM codes that work on any Motorola on EE.

How do I forward EE calls to voicemail?

Dial **61*123*11*30# to forward unanswered calls to EE voicemail. Dial **67*123*11*30# for busy calls. Dial **62*123*11*30# when your Motorola is off or out of signal. All three together restore full voicemail functionality.

Why are EE forwarding codes not working?

Forwarding codes require active EE signal to process. If codes fail, try in an area with stronger signal. If the issue persists, contact 150 (free from EE mobile) — some EE account types restrict USSD code usage and require forwarding to be configured via the EE app instead.

Still having trouble? Contact EE support on 150 (free from EE mobile) or visit our contact page for further help.