VOXI WiFi Calling Not Showing on iPad
What this means: VOXI WiFi Calling Not Showing on iPad means this feature is not working correctly. Follow the steps below to diagnose and fix the issue on your iPad with VOXI.
- Confirm your carrier plan supports Wi-Fi Calling
- Enable Wi-Fi Calling in Phone or Mobile Network settings
- Some carriers require activation via app or account portal
- Ensure you are on a stable Wi-Fi connection (min 1 Mbps)
ℹ️ About VOXI — Wi-Fi Calling Not Showing
VOXI operates on the Vodafone MVNO. VOXI is Vodafone's youth-focused MVNO. Uses the same APN as Vodafone. Offers endless social media data on eligible plans.
Known iPad considerations: VOXI uses Vodafone's network — Vodafone outages affect VOXI. Some plans have data speed limits after threshold.
- Support number: 191 (from VOXI SIM) (from your VOXI SIM)
- Support page: https://www.voxi.co.uk/help
- Network status: Check VOXI network status
Fix VOXI WiFi Calling on iPad
Check device settings
Go to Settings → Cellular → Cellular Data and verify all settings are correct.
Toggle Airplane mode
Enable Airplane mode for 30 seconds then disable — resets network connection.
Restart device
Power off completely, wait 10 seconds, power back on.
Reinsert SIM
Remove and reinsert the SIM card to refresh network registration.
Check APN settings
Go to Settings → Cellular → Cellular Data Network and confirm APN is set to voxi.
Reset network settings
Go to Settings → General → Transfer or Reset iPad → Reset → Reset Network Settings to clear corrupt network configuration.
Update software
Go to Settings → General → Software Update and install any pending updates.
Contact VOXI
Call VOXI on 191 if issue persists after all steps above.
⚡ VOXI APN Settings Reference
| Setting | Value |
|---|---|
| APN | voxi |
| Username | (leave blank) |
| Password | (leave blank) |
| MMSC | http://mmsc.mediamessaging.co.uk:8002 |
| VOXI Support | 191 |
Frequently Asked Questions
What is the best way to fix WiFi Calling Not Showing on iPad?
Start by toggling Airplane mode, then restarting the device. If that doesn't work, check the APN at Settings → Cellular → Cellular Data Network — confirm it is set to voxi. If still failing, reset network settings and contact VOXI on 191.
Do I need to contact VOXI to fix this?
Most WiFi Calling Not Showing issues on iPad can be resolved by following the steps above without contacting VOXI. If the problem persists after all steps, call VOXI on 191 — they can check for account-level or network-side issues.
Will a network reset help with VOXI on iPad?
Yes — a network reset at Settings → General → Transfer or Reset iPad → Reset → Reset Network Settings clears corrupted APN settings and network configurations. Remember to note your Wi-Fi passwords first as they will be cleared. Re-enter the VOXI APN (value: voxi) after the reset.
📞 When to Call VOXI
If all steps above have not resolved the issue, call VOXI on 191 (free from VOXI). Ask them to check data provisioning, account status, and any local network events.