VOXI Mobile Data Not Working on Android
What this means: VOXI Mobile Data Not Working on Android means this feature is not working correctly. Follow the steps below to diagnose and fix the issue on your Android with VOXI.
- Confirm mobile data toggle is on
- Check APN settings are correct
- Toggle Airplane Mode to reset connection
- Restart device to clear network state
ℹ️ About VOXI — Mobile Data Not Working
VOXI operates on the Vodafone MVNO. VOXI is Vodafone's youth-focused MVNO. Uses the same APN as Vodafone. Offers endless social media data on eligible plans.
Known Android considerations: VOXI uses Vodafone's network — Vodafone outages affect VOXI. Some plans have data speed limits after threshold.
- Support number: 191 (from VOXI SIM) (from your VOXI SIM)
- Support page: https://www.voxi.co.uk/help
- Network status: Check VOXI network status
Fix VOXI Mobile Data on Android
Enable Mobile Data
Go to Settings → Network & Internet → Mobile network and confirm Mobile Data is on.
Toggle Airplane mode
Enable Airplane mode for 30 seconds then off — forces network re-registration.
Check APN
Go to Settings → Network & Internet → Mobile network → Access Point Names. Confirm APN is set to voxi.
Restart device
Power off fully, wait 10 seconds, power on. Clears radio firmware errors.
Reinsert SIM
Remove, clean contacts, reinsert firmly — then power on.
Check network mode
Go to Settings → Network & Internet → Mobile network → Preferred network type — set to 4G/LTE preferred or 5G/4G Auto.
Reset network settings
Go to Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth. Re-enter APN after reset.
Contact VOXI
Call VOXI on 191 to check data provisioning on the SIM.
⚡ VOXI APN Settings Reference
| Setting | Value |
|---|---|
| APN | voxi |
| Username | (leave blank) |
| Password | (leave blank) |
| MMSC | http://mmsc.mediamessaging.co.uk:8002 |
| VOXI Support | 191 |
Frequently Asked Questions
What is the best way to fix Mobile Data Not Working on Android?
Start by toggling Airplane mode, then restarting the device. If that doesn't work, check the APN at Settings → Network & Internet → Mobile network → Access Point Names — confirm it is set to voxi. If still failing, reset network settings and contact VOXI on 191.
Do I need to contact VOXI to fix this?
Most Mobile Data Not Working issues on Android can be resolved by following the steps above without contacting VOXI. If the problem persists after all steps, call VOXI on 191 — they can check for account-level or network-side issues.
Will a network reset help with VOXI on Android?
Yes — a network reset at Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth clears corrupted APN settings and network configurations. Remember to note your Wi-Fi passwords first as they will be cleared. Re-enter the VOXI APN (value: voxi) after the reset.
📞 When to Call VOXI
If all steps above have not resolved the issue, call VOXI on 191 (free from VOXI). Ask them to check data provisioning, account status, and any local network events.