VOXI 5G Not Working on Xiaomi
What this means: VOXI 5G Not Working on Xiaomi means this feature is not working correctly. Follow the steps below to diagnose and fix the issue on your Xiaomi with VOXI.
- Confirm your plan includes 5G data
- Check 5G is enabled in network mode settings
- Verify your location has 5G coverage
- Try switching network mode to 4G/LTE temporarily
ℹ️ About VOXI — 5G Not Working
VOXI operates on the Vodafone MVNO. VOXI is Vodafone's youth-focused MVNO. Uses the same APN as Vodafone. Offers endless social media data on eligible plans.
Known Xiaomi considerations: VOXI uses Vodafone's network — Vodafone outages affect VOXI. Some plans have data speed limits after threshold.
- Support number: 191 (from VOXI SIM) (from your VOXI SIM)
- Support page: https://www.voxi.co.uk/help
- Network status: Check VOXI network status
Fix VOXI 5G on Xiaomi
Check device settings
Go to Settings → SIM cards & mobile networks and verify all settings are correct.
Toggle Airplane mode
Enable Airplane mode for 30 seconds then disable — resets network connection.
Restart device
Power off completely, wait 10 seconds, power back on.
Reinsert SIM
Remove and reinsert the SIM card to refresh network registration.
Check APN settings
Go to Settings → SIM cards & mobile networks → [SIM] → Access Point Names and confirm APN is set to voxi.
Reset network settings
Go to Settings → Connection & sharing → Reset Wi-Fi, mobile & Bluetooth to clear corrupt network configuration.
Update software
Go to Settings → About phone → MIUI version → Check for updates and install any pending updates.
Contact VOXI
Call VOXI on 191 if issue persists after all steps above.
⚡ VOXI APN Settings Reference
| Setting | Value |
|---|---|
| APN | voxi |
| Username | (leave blank) |
| Password | (leave blank) |
| MMSC | http://mmsc.mediamessaging.co.uk:8002 |
| VOXI Support | 191 |
Frequently Asked Questions
What is the best way to fix 5G Not Working on Xiaomi?
Start by toggling Airplane mode, then restarting the device. If that doesn't work, check the APN at Settings → SIM cards & mobile networks → [SIM] → Access Point Names — confirm it is set to voxi. If still failing, reset network settings and contact VOXI on 191.
Do I need to contact VOXI to fix this?
Most 5G Not Working issues on Xiaomi can be resolved by following the steps above without contacting VOXI. If the problem persists after all steps, call VOXI on 191 — they can check for account-level or network-side issues.
Will a network reset help with VOXI on Xiaomi?
Yes — a network reset at Settings → Connection & sharing → Reset Wi-Fi, mobile & Bluetooth clears corrupted APN settings and network configurations. Remember to note your Wi-Fi passwords first as they will be cleared. Re-enter the VOXI APN (value: voxi) after the reset.
📞 When to Call VOXI
If all steps above have not resolved the issue, call VOXI on 191 (free from VOXI). Ask them to check data provisioning, account status, and any local network events.