Three Mobile Data Not Working on Motorola
What this means: Three Mobile Data Not Working on Motorola means this feature is not working correctly. Follow the steps below to diagnose and fix the issue on your Motorola with Three.
- Confirm mobile data toggle is on
- Check APN settings are correct
- Toggle Airplane Mode to reset connection
- Restart device to clear network state
ℹ️ About Three — Mobile Data Not Working
Three operates on the Three (own network). Three's Feel At Home roaming covers 71 destinations. iD Mobile and SMARTY also use Three's network.
Known Motorola considerations: 5G coverage mainly in city centres. eSIM supports dual-SIM on compatible devices.
- Support number: 333 (from your Three SIM)
- Support page: https://www.three.co.uk/support
- Network status: Check Three network status
Fix Three Mobile Data on Motorola
Enable Mobile Data
Go to Settings → Network & internet → Mobile network and confirm Mobile Data is on.
Toggle Airplane mode
Enable Airplane mode for 30 seconds then off — forces network re-registration.
Check APN
Go to Settings → Network & internet → Mobile network → Advanced → Access Point Names. Confirm APN is set to three.co.uk.
Restart device
Power off fully, wait 10 seconds, power on. Clears radio firmware errors.
Reinsert SIM
Remove, clean contacts, reinsert firmly — then power on.
Check network mode
Go to Settings → Network & internet → Mobile network → Preferred network type — set to 4G/LTE preferred or 5G/4G Auto.
Reset network settings
Go to Settings → System → Reset options → Reset Wi-Fi, Mobile & Bluetooth. Re-enter APN after reset.
Contact Three
Call Three on 333 to check data provisioning on the SIM.
⚡ Three APN Settings Reference
| Setting | Value |
|---|---|
| APN | three.co.uk |
| Username | (leave blank) |
| Password | (leave blank) |
| MMSC | http://mms.um.three.co.uk:10021/mmsc |
| Three Support | 333 |
Frequently Asked Questions
What is the best way to fix Mobile Data Not Working on Motorola?
Start by toggling Airplane mode, then restarting the device. If that doesn't work, check the APN at Settings → Network & internet → Mobile network → Advanced → Access Point Names — confirm it is set to three.co.uk. If still failing, reset network settings and contact Three on 333.
Do I need to contact Three to fix this?
Most Mobile Data Not Working issues on Motorola can be resolved by following the steps above without contacting Three. If the problem persists after all steps, call Three on 333 — they can check for account-level or network-side issues.
Will a network reset help with Three on Motorola?
Yes — a network reset at Settings → System → Reset options → Reset Wi-Fi, Mobile & Bluetooth clears corrupted APN settings and network configurations. Remember to note your Wi-Fi passwords first as they will be cleared. Re-enter the Three APN (value: three.co.uk) after the reset.
📞 When to Call Three
If all steps above have not resolved the issue, call Three on 333 (free from Three). Ask them to check data provisioning, account status, and any local network events.