Tesco Mobile APN Settings on Motorola
What this means: Tesco Mobile APN Settings on Motorola means this feature is not working correctly. Follow the steps below to diagnose and fix the issue on your Motorola with Tesco Mobile.
- Open Mobile Network → Access Point Names
- Delete any incorrect existing APN entries
- Enter exact APN values for your carrier
- Save and restart your device
ℹ️ About Tesco Mobile — APN Settings
Tesco Mobile operates on the O2 MVNO. Tesco Mobile runs on O2's network. One of the UK's most affordable networks for data.
Known Motorola considerations: APN is "prepaydata" — older plans may use "payandgointernetO2". Check your plan in the Tesco Mobile app.
- Support number: 0345 301 4455 (from your Tesco Mobile SIM)
- Support page: https://www.tescomobile.com/help
- Network status: Check Tesco Mobile network status
How to Set Tesco Mobile APN on Motorola
Open APN Settings
Go to Settings → Network & internet → Mobile network → Advanced → Access Point Names. You will see a list of saved APN profiles.
Add a new APN
Tap the + or Add button to create a new APN profile for Tesco Mobile.
Enter APN name and value
Set Name to Tesco Mobile. Set APN to prepay.tesco-mobile.co.uk.
Enter credentials
Username: user Password: pass.
Save and select
Tap Save. Select the new Tesco Mobile APN by tapping its radio button.
Toggle Airplane mode
Enable Airplane mode for 10 seconds then disable to apply the new APN.
Test mobile data
Open a browser and load a page to confirm data is working on Tesco Mobile.
⚡ Tesco Mobile APN Settings Reference
| Setting | Value |
|---|---|
| APN | prepay.tesco-mobile.co.uk |
| Username | user |
| Password | pass |
| MMSC | http://mmsc.mediamessaging.co.uk:8002 |
| Tesco Mobile Support | 4464 |
Frequently Asked Questions
What is the best way to fix APN Settings on Motorola?
Start by toggling Airplane mode, then restarting the device. If that doesn't work, check the APN at Settings → Network & internet → Mobile network → Advanced → Access Point Names — confirm it is set to prepay.tesco-mobile.co.uk. If still failing, reset network settings and contact Tesco Mobile on 4464.
Do I need to contact Tesco Mobile to fix this?
Most APN Settings issues on Motorola can be resolved by following the steps above without contacting Tesco Mobile. If the problem persists after all steps, call Tesco Mobile on 4464 — they can check for account-level or network-side issues.
Will a network reset help with Tesco Mobile on Motorola?
Yes — a network reset at Settings → System → Reset options → Reset Wi-Fi, Mobile & Bluetooth clears corrupted APN settings and network configurations. Remember to note your Wi-Fi passwords first as they will be cleared. Re-enter the Tesco Mobile APN (value: prepay.tesco-mobile.co.uk) after the reset.
📞 When to Call Tesco Mobile
If all steps above have not resolved the issue, call Tesco Mobile on 4464 (free from Tesco Mobile). Ask them to check data provisioning, account status, and any local network events.