Lyca Mobile Voicemail Not Working on Android
Lyca Mobile voicemail works via a call divert. If it has stopped, the divert has likely been cleared. This guide explains how to restore Lyca Mobile voicemail on your Android, set your PIN and access messages by calling 121.
- Restore voicemail divert
- Step-by-step fix
- Common causes
- Frequently asked questions
- Call your voicemail number directly to check it is set up
- Confirm voicemail number is stored correctly
- Check if call forwarding is incorrectly redirecting calls
- Reset voicemail via carrier settings or customer service
ℹ️ About Lyca Mobile — Voicemail Not Working
Lyca Mobile operates on the EE MVNO. Lyca Mobile is the world's largest MVNO by subscribers. APN requires username "lmuk" and password "plus".
Known Android considerations: APN credentials (lmuk/plus) are the most common configuration mistake. EU roaming depends on plan.
- Support number: 322 (from your Lyca Mobile SIM)
- Support page: https://www.lycamobile.co.uk/en/help
- Network status: Check Lyca Mobile network status
Restoring Lyca Mobile Voicemail on Android
Call 121 from your Lyca Mobile SIM. If the call connects and asks for a PIN, voicemail is working but the divert may need restoring. If the call fails, proceed to the next step.
Dial **61*121*11*30# from your Android phone dialler and press Call. This re-enables the voicemail divert for unanswered calls on Lyca Mobile.
Dial **67*121*11*30# (busy) and **62*121*11*30# (phone off/no signal). This restores voicemail when your Android is unavailable on Lyca Mobile.
If voicemail asks for a PIN you do not know, call 322 (free from Lyca) to reset it. Lyca Mobile will verify your identity before resetting the voicemail PIN on your account.
The Lyca Mobile app or Visual Voicemail feature on your Android may give direct access to messages without a PIN. Check your Lyca Mobile app for a voicemail or messages tab.
If using codes, ensure the voicemail number is in full UK format. Some Android models require a + prefix: +445900 instead of 0 or just 121.
If voicemail has never worked or was recently lost after a plan change, call 322 (free from Lyca). Lyca Mobile may need to re-provision the voicemail service on your account.
Common Causes of This Issue on Lyca Mobile
| Cause | Likelihood | Fix |
|---|---|---|
| Divert cleared | High | Re-enable with dial code |
| Wrong voicemail number | Medium | Use correct number for carrier |
| PIN locked | Medium | Reset PIN via support |
Frequently Asked Questions
What is the Lyca Mobile voicemail number?
The Lyca Mobile voicemail access number is 121. Dial this from your Lyca Mobile SIM to check messages. If calling from abroad, dial the full international format: +44 followed by the number without the leading zero.
How do I set up voicemail on Lyca Mobile?
Dial 121 from your Android and follow the recorded prompts to set your PIN and record a personal greeting. If voicemail is not set up, callers will hear a default Lyca Mobile greeting. You only need to do this once.
Why has Lyca Mobile voicemail stopped working?
Voicemail on Lyca Mobile works via a call divert. If the divert was cleared — by a network reset, SIM swap, or firmware update — voicemail calls will ring indefinitely instead of going to the mailbox. Re-enable using dial code **61*121*11*30# on your Android.
Still having trouble? Contact Lyca Mobile support on 322 (free from Lyca) or visit our contact page for further help.